Óánægðir viðskiptavinir Primera Air láta í sér heyra á Twitter.
Flugfélagið Primera Air er gjaldþrota og hefur öllum ferðum félagsins verið aflýst. Mikil óvissa hefur ríkt meðal viðskiptavina félagsins síðan tilkynnt var um gjaldþrotið á vefsíðu félagsins.
Twitter hefur logað síðan og spurningarnar hlaðast upp á Twitter-síðu Primera Air. Óánægðir viðskiptavinir vilja vita hvort þeir fái endurgreiðslu og farþegar sem eru strandaglópar vegna gjaldþrotsins leita svara.
Meðfylgjandi eru nokkur tvít óánægðra netverja.
Only booked with @primeraair last week. They knew and still took money
— Penny Grimley (@PennyGrimleyMUA) October 2, 2018
I woke up to finding out that I will now no longer be flying back to NYC on 10/14. I flew with you to Paris less than 5 days ago and now I’m stuck. I’m assuming we’ll never get refunded and no one will help.
— KayvanMD (@Kayvanmd) October 2, 2018
Now that Primera Air has ceased operations, is there any way for us to get our money back?
— Joanna Leng (@leng_joanna) October 2, 2018
Eventful end to our trip to France. Right when our flight was scheduled to leave for Toronto (at 18:20 tonight from Paris) @primeraair announced they are declaring bankruptcy tomorrow. A few mins ago rhey announced that our flight is cancelled. #primeraairbankrupt pic.twitter.com/aSmf1LBhxb
— Michelle Langlois (@michellel) October 1, 2018
@EWRairport @PortAuthorityy thx you for the blanket and food voucher two great guys came and found me quite emotional now cannot thank them enough god bless you guys this is what @primeraair should have been doing 16 more hours to get through before flying home thx you again ❤️ pic.twitter.com/mnoib5zcSU
— travelingsingh (@travelingsingh) October 2, 2018
I’m now stuck in DC with no way to get to Stansted and still make my connecting flight on time. What am I to do about my trip to Italy with non-refundable reservations @primeraair??? My one vacation this entire year just had to start today.
— kimberly bebout (@KimberlyBebout) October 2, 2018
Will we be getting refunds for tickets sold?
— Scur2D2 (@scur2d2) October 2, 2018
@British_Airways I am Cabin Crew for Primera Air and they’ve left us stranded in Toronto. If I go to the desk with my ID will anybody be able to help? I just wanna go home!
— loz ☺️ (@cocoflvr) October 1, 2018
— Nikki Luxford (@nikki_luxford) October 1, 2018
And that is why you don’t go cheap when purchasing tickets for air travel. Stick to the major players. #PrimeraAir
— Jaerod (@JaerodThorn) October 2, 2018
the fact that an airline can shut down like primera air just did literally in the space of 10 minutes and leave passengers stranded across the Atlantic with no way to get home makes me never want to fly again
— ciara (@cuddlememila) October 2, 2018
Lesson learned, I’ll never trust a low cost weird company again. Hope the credit card company will refund me
— Josep Peret (@jeperet) October 2, 2018
Þess má geta að á vef Samgöngustofu kemur fram að farþegar kunna að eiga kröfu á hendur Primera Air, m.a. á grundvelli reglugerðar um réttindi flugfarþega.